Legal notice
Legal Notice
This Legal Notice applies to the BreezyFlow website, products, content, and services. By accessing our website, browsing our store, or placing an order, you agree to the terms outlined in this Legal Notice, along with our Terms of Service, Shipping Policy, Returns and Refunds Policy, Privacy Policy, and any other policies displayed on our website.
1. Website Operator
This website is operated by BreezyFlow.
Throughout this website, the terms “we,” “us,” and “our” refer to BreezyFlow. The terms “you” and “your” refer to any visitor, customer, user, or person accessing our website or purchasing from us.
For any questions, concerns, or enquiries, you can contact us at:
2. General Information Only
The information provided on this website is for general informational and shopping purposes only.
While we aim to provide accurate, clear, and up-to-date information, we do not guarantee that all website content will always be complete, current, accurate, or free from errors.
Product details, descriptions, images, colours, specifications, prices, shipping estimates, availability, and promotional content may be updated, changed, corrected, or removed at any time without prior notice.
You should not rely solely on website content as professional, medical, safety, or legal advice.
3. Product Information Disclaimer
BreezyFlow aims to describe products as accurately as possible.
However, product colours, sizes, packaging, accessories, materials, features, and appearance may vary slightly due to screen settings, lighting, supplier updates, manufacturing differences, or product improvements.
Product images are provided for reference purposes only. The final product may vary slightly from images shown on our website.
We do not guarantee that your device display will accurately show the exact colour, finish, or appearance of the product.
4. Product Use and Safety
BreezyFlow products are designed for general personal cooling, comfort, and everyday use.
You agree to use all products responsibly and only for their intended purpose.
Customers should read and follow any product instructions, care guidance, safety warnings, or usage recommendations included with the product or listed on our website.
BreezyFlow is not responsible for damage, injury, loss, or issues caused by:
Misuse of a product
Improper handling
Failure to follow instructions
Unauthorised modifications
Using the product for an unintended purpose
Neglect, accidental damage, or unreasonable use
Use by children without appropriate supervision
Exposure to unsafe conditions, water, heat, impact, or other damaging environments where not suitable
If you are unsure whether a product is suitable for your needs, please contact us before purchasing.
5. No Medical or Health Claims
BreezyFlow products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease, illness, medical condition, or health issue.
Any references to cooling, comfort, heat relief, airflow, or everyday use are general product descriptions only.
Our products should not be used as a substitute for medical treatment, professional health advice, or emergency heat-related care.
If you feel unwell, experience heat exhaustion symptoms, have a medical condition, or require health advice, please contact a qualified healthcare professional.
6. Shipping and Delivery Disclaimer
Shipping times listed on our website are estimates only.
While we aim to process and ship orders as quickly as possible, delivery times may vary due to courier delays, customs processing, supplier delays, fulfilment partner delays, public holidays, weather events, incorrect address details, or other circumstances outside our control.
Estimated shipping times are not guaranteed delivery dates.
BreezyFlow is not responsible for delays caused by third-party shipping carriers, customs authorities, fulfilment partners, or incorrect information provided by the customer.
For full details, please refer to our Shipping Policy.
7. Dropshipping and Fulfilment Notice
BreezyFlow may work with third-party suppliers, warehouses, and fulfilment partners to process and ship customer orders.
This means products may be shipped directly from our fulfilment partners or suppliers.
If you order more than one product, your items may arrive in separate packages and on different days.
The return address may be different from the original shipping address.
Customers must contact us before sending any return back.
For all shipping, return, or order questions, contact:
8. Returns, Refunds, and Consumer Rights
BreezyFlow provides return and refund options according to our Returns and Refunds Policy.
Nothing in this Legal Notice is intended to remove, restrict, or exclude any rights you may have under applicable consumer protection laws.
If a product is faulty, damaged, incorrect, or not as described, you may be entitled to a remedy depending on your location and the circumstances of the issue.
Customers must contact BreezyFlow before returning any item.
Please refer to our full Returns and Refunds Policy for more information.
9. Website Errors and Inaccuracies
Occasionally, our website may contain errors, inaccuracies, or omissions.
These may relate to:
Product descriptions
Product images
Pricing
Availability
Promotions
Shipping estimates
Product specifications
Policy information
Typographical errors
We reserve the right to correct any errors, update information, cancel orders, or change website content at any time without prior notice, including after an order has been placed.
If an order is affected by a pricing or product information error, we may contact you to offer a refund, cancellation, corrected order option, or another suitable solution.
10. External Links
Our website may include links to third-party websites, apps, services, couriers, payment providers, or external platforms.
These third-party websites and services are not controlled by BreezyFlow.
We are not responsible for the content, accuracy, privacy practices, security, policies, or actions of any third-party website or service.
Accessing third-party links is done at your own risk.
11. Third-Party Services
BreezyFlow may use third-party services to operate our website, process payments, fulfil orders, ship products, manage analytics, provide customer support, and improve our store.
These third parties may have their own terms, policies, and privacy practices.
BreezyFlow is not responsible for delays, outages, errors, losses, or issues caused by third-party service providers, payment processors, fulfilment partners, couriers, or external platforms.
12. Intellectual Property
All content on the BreezyFlow website, including text, images, graphics, logos, branding, icons, product descriptions, layouts, and website design, is owned by or licensed to BreezyFlow unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, or use our website content for commercial purposes without written permission from BreezyFlow.
Unauthorised use of our content, branding, or materials may result in action being taken to protect our rights.
13. Limitation of Liability
To the fullest extent permitted by law, BreezyFlow is not liable for any direct, indirect, incidental, special, or consequential loss or damage resulting from your use of our website, products, services, or information.
This includes, but is not limited to, loss or damage caused by:
Website use or inability to access the website
Product misuse or improper handling
Failure to follow product instructions
Shipping delays or delivery issues
Incorrect customer information
Third-party service issues
Payment provider issues
Courier or customs delays
Unauthorised access or security issues
Errors, inaccuracies, or omissions on the website
Nothing in this Legal Notice is intended to limit or exclude liability where it would be unlawful to do so.
14. Customer Responsibility
By using our website or purchasing from BreezyFlow, you agree that you are responsible for:
Reading product information before purchasing
Checking that the product is suitable for your needs
Providing accurate order and shipping details
Using products safely and responsibly
Following product instructions and care guidance
Contacting us promptly if there is an issue with your order
Reviewing our policies before placing an order
BreezyFlow is not responsible for issues caused by incorrect customer information, failure to read product details, improper product use, or failure to follow instructions.
15. No Guarantee of Website Availability
We aim to keep our website available and functioning properly.
However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
The website may be temporarily unavailable due to maintenance, updates, technical issues, third-party service interruptions, or circumstances outside our control.
BreezyFlow is not responsible for any loss or inconvenience caused by website downtime or technical issues.
16. Changes to This Legal Notice
BreezyFlow may update, change, or replace this Legal Notice at any time.
Any updates will be posted on this page.
It is your responsibility to review this Legal Notice from time to time.
Continued use of our website after changes are posted means you accept the updated Legal Notice.
17. Contact Information
For any questions about this Legal Notice, our products, your order, shipping, returns, refunds, or general enquiries, please contact us at:
We will do our best to assist you with your enquiry.